• The Social Security Administration offers video service to residents of Williamsville and the surrounding area who are unable to travel to the SSA offices on Ridge Road or in Buffalo.  The video service is located at Williamsville Village Hall, 5565 Main St., Williamsville, NY 14221. 


  • Video service is by appointment only.  To make an appointment, call (855) 881-0213.


  • Appointments are available Tuesdays and Thursdays from 9 a.m. to 12:15 p.m. (last appointment is at 11:45 a.m.) and on Wednesdays from 9 a.m. to 11:30 a.m. (last appointment is at 11 a.m.)


  • Video Service is safe, quick and convenient.  Your appointment will be conducted by a Social Security employee sitting at a similar video terminal in Buffalo.


  • Many services also are available using Social Security’s national, toll-free number, 1 (800) 772-1213 or 1 (800) 325-0778 TTY.  Automated attendant services are available 24 hours a day, seven days a week.  Representatives are available from 7 a.m. to 7 p.m., Monday to Friday.  Information and services also are available online at www.socialsecurity.gov.  Visitors can find up-to-date information, download publications, file an application or arrange for other services in the easy-to-use, secure and convenient website.


  • Click here to return to the Village of Williamsville homepage.

Speak to a live Social Security representative via teleconference from Williamsville Village Hall.